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Account Information
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OTP not received
What is the URL of Sony Liv?
How do I change my account information?
How do I login?
How can I sign in / register for LIV?
Platform Support
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What are the minimum versions / device model suppo...
Why are Sony LIV app updates not available for Sam...
Video Playback
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I am facing video playback issues. What do I do?
How can I watch Sony LIV in 4K Ultra HD?
On what all devices can I watch Sony LIV content i...
How can I watch Sony LIV content in Dolby Vision o...
On what all devices can I watch Sony LIV content i...
Download Offline
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How can I watch videos without Internet connection...
How do I download content on my mobile app for off...
Where can I see my downloaded content?
How can I enable or disable push notifications?
How long will downloaded content be available?
My List
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What is My List?
How can I add content to My List?
How can I remove content from My List?
Chromecast
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Can I cast Sony LIV content on Chromecast?
Which casting devices are supported/not supported...
I cannot see my Chromecast device on tapping the c...
What to do if the cast icon is missing when you tr...
How to trouble shoot when Sony LIV is not working...
Subscription
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Subscription Packs
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How can I Upgrade package
SonyLIV Content Queries
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Unable to find content
Missing episodes
New on Sony LIV
Objectionable ads
App Related Issues
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App crashes
App is slow/unresponsive
Unable to download App
Location change error
Download LIV on smart TV
Free Trials
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How can I avail free trial on a subscription pack?
Why am I not able to see any free trials?
I am not able to redeem my coupon for while subscr...
Restore
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What is Restore on iOS devices and Apple TV?
In what scenario do you use Restore functionality?
How can I access Restore?
I clicked on the Restore button, but my subscripti...
What devices are supported in Restore?
WWE Network pack
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What is the offering of WWE Network pack?
Can I watch all TV Shows/Web series/Movies in the...
Can I watch all the Live WWE content – WWE RAW, WW...
In which regions is the pack available?
Will ads also be a part of the content available i...
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