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Unable to download App

Getting error while downloading Sony LIV App on Android Phone Android Tab AFS Android TV Smart TV Apple TV

Downloading error

  • Disable VPN/Proxy network if it was activated during the app download.
  • Only download the app from the Google Playstore or Apple App Store. Do not try to get it from any other unidentified sources or third-party apps.

Unable to find app Unable to find the app after uninstalling or trying to download the app newly?

  • Disable VPN/Proxy network if it was activated during the app download.
  • Only download the app from the Google Playstore or Apple App Store. Do not try to get it from any other unidentified sources or third-party apps.

Unable to find AFS app

  • Install the most recent version of the Fire TV OS.
  • In AFS, logout and login to the app store.
  • Delete the Amazon App Store's cache and data.
  • Return the firestick to its original position.
  • Follow the procedures below to modify your location: 
    • From the Home screen, navigate to Settings.
    • Preferences.
    • Select Location.
    • Type in the postal code for the location you want.
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