• Helpdesk
  • All categories
  • Top Articles
  • Subscription Plans
  • Terms of Use
  • FAQs
member close
  • Home
  • All Categories
  • Restore
  • I clicked on the Restore button, but my subscription still is not working?

I clicked on the Restore button, but my subscription still is not working?

Please make sure that you are logged and using the same Apple ID to restore which you used to purchase the subscription. If the Apple ID does not match with the ID you used to purchase subscription, the restore will fail.

Did you find this helpful?
Yes
No
Need more help?
left-arrow

Related Articles

  • What is Restore on iOS devices and Apple TV? left-arrow
  • In what scenario do you use Restore functionality? left-arrow
  • How can I access Restore? left-arrow
  • What devices are supported in Restore? left-arrow

For more help

We're here for you—reach out anytime!

chat with us Chat with us
chat with us Contact us